Welcome to our Crest Lincoln Staff Page!

Crest is a team of about 40 employees, some of whom have been with the dealership for over 30 years! Once here, we stick around. There is a special bond among us and that greatly contributes to Crest's success - scroll below to see and meet many of our wonderful Crest Team Members.

Crest Lincoln believes in diversity and inclusion. We have a talented team that includes people of a variety of ages, races, gender/gender identities, sexual orientations, religions, national origins, and other identifying characteristics. We are committed to being a workplace that honors all.

Below you will see the images of many Crest Team Members and their corresponding bios. Thanks for visiting our website!


Click on one of the people below to find out more information.

  • Eric Bacon
    Sales Specialist

    Eric was named a Lincoln Leader of Excellence as a Sales Consultant for his impressive new and certified used car sales, and his outstanding customer service ratings! He's been at Crest for over 18 years and appreciates the family atmosphere of Crest. When he's not working, Eric loves to ride his Harley.

    Customer quote:
    Eric is outstanding sales person. He is extremely knowledgeable, very prompt and very courteous. If I have to buy again, he is my guy. -Saurabh R from West Hartford, CT

    You're in good hands with Eric Bacon. -Roseceil from Naugatuck, CT

    It's a stress-free well spent time dealing with Eric Bacon.-Doug on Cars.com

  • Jean Ballester
    Service Advisor
    (855) 629-0834

    Jean has been at Crest on and off since 2003 and her favorite thing about working here is the customers. When she's not at Crest she likes taking care of her granddaughter.

    Customer quote:

    Jean is wonderful every time I bring my SUV in for service. I'm so glad she is back. The technicians are honest in advising if an additional service that was requested can wait or not. - Arvis from Hamden

  • Rene Barranco
    Lot Attendant

    Rene enjoys working at Crest and has been at the dealership for over 6 years. He likes everything about his work and we are lucky to have him on our team. When he's not at Crest, Rene goes to the gym, plays sports and spends time with his family.

    Customer quote: Just picked up my new Lincoln Navigator from Crest Lincoln of Woodbridge Rob as usual has been of great help and is very knowledgeable and customer focus Not only did they provided me with the best possible price but also the best possible customer experience! -Pierre

  • Tony Esposito
    Service Technician

    Tony has been working at Crest since '83. This year he was again named a Master Technician by Ford Motor Company - an honor recognizing his excellence as a Service Technician at Crest.

    Tony loves his Fridays off and going boating when it's just him and his wife out on the water.

    Customer Quote: The Crest Service Department is the best around. They are very accommodating and helpful every step of the way. -Louis P on Google

  • Britney Brown

    Welcome to Crest Lincoln of Woodbridge, Britney! Kayana Jones joined Tom Tropiano in the Finance Team here at Crest, and Britney is our new Greeter. Britney enjoys spending time with her nieces and little one, JJ, when she's not working. So far, her favorite aspect of Crest is: "Everyone is friendly and you feel like family." So glad to hear it, Britney.

    Customer Quote: "I have been a customer of Crest Lincoln, Woodbridge Connecticut for many years. I've always found them to be courteous, honest, professional, fair and expert in all aspects of their operation. doing business is a pleasure!" -John M.

  • Julie Fitzpatrick

    Julie is Dick Fitz's daughter and has been around Crest as far back as she can remember. She now wears numerous hats at the dealership from managing the website to helping customers with their in-vehicle technology. Julie also writes/acts/directs and loves being with her guys: her little guy, Fitz, and her big guy, Pete. 

    Customer quote: I have purchased a Ford Fusion and my experience in buying a car could not be better. Julie was accommodating in every way...finding what I wanted, making sure it was in top shape, getting a very good price and helping me to meet all the other salespeople and service people. Everyone at Crest is clearly and very obviously interested in making the customer happy. -Bernie from Branford

  • Richard Fitzpatrick
    Dealer Principal

    Richard is thrilled that the Lincoln team again recently won the President's Award for the 4th Consecutive Year and the 11th time. Not only that, but six Cresters were also noted by the Lincoln Motor Company as being Lincoln Leaders of Excellence. "They represent the 'best of the best' in the areas of Sales and Client Satisfaction."

    Dick has been at Crest for over 45 years. His favorite thing about the place? "The People." What does he like to do when he's not working? Play golf, paint, read the paper, and play with his grandsons. He lives with his wife Elaine in Guilford - they have 6 children.

    Mr. Fitzpatrick, you have developed a great organization and one I would strongly recommend to everyone. Thank you. -James from Hamden, CT

    I can't say enough about the quality and fairness of this dealership starting with Dick Fitzpatrick on down. - a car.com reviewer

    If all car dealers were like Crest, I wouldn't hate buying cars. The experience was so incredible. -another happy customer on Cars.com

  • Todd Friedman
    Digital Marketing Director

    Todd has worked with the Crest Team since 2015. He enjoys the family atmosphere of Crest and the opportunity to help create a strong online presence for Crest. When he's not working at Crest, Todd enjoys travel and making rock music. 

    Customer quote
    It is not your usual car dealership experience, it is an absolute pleasure. -Cathy G

  • Josh Gibson

    Josh has been at Crest Lincoln for two years and it's been nice to have him on the Team! One aspect of the work that Josh likes about Crest is that "It's not stressful," which is so good to hear. And when he's not working at Crest Lincoln, you can find Josh working with electronics, on his computer, and restoring and modifying an MG. He's a busy guy!

    Customer quote: Great to work with and excellent service. -Mark

  • Anne Hemingway
    Administrative Assistant

    Anne Hemingway has worked at Crest for 40 years. What she likes most about working at Crest is "the atmosphere and my fellow employees."

    When she's not working, Anne likes to go to concerts and spend time with her family.

    Customer quote: Excellent experience! Dealership is very clean, organized and professional. -Joseph J on Cars.com

  • Kay Jones
    Finance Manager

    We are delighted to have Kay on our Finance Team at Crest! Kay brings a warm, helpful presence to our Crest Family and we're so happy to have her with us. When she is not busy at Crest, Kay loves to travel. 

    Customer quote: Great dealership! Excellent service, and very knowledgeable and experienced staff! -Cynthia, Crest Lincoln Corsair driver

  • Bill Keish
    Sales Specialist

    Bill Keish was once again recently dubbed a "Lincoln Leader of Excellence" for his impressive new and certified used car sales, and his outstanding customer service ratings! He has been at Crest for over 32 years. His favorite thing about the place is, "How we all get along - we work well together." Outside of Crest he likes to "take long walks, garden, and work on little construction jobs - handyman stuff."

    Customer quotes:

    The sales team is awesome, we have purchased many cars from William Keish. -Gregory C from Hamden, CT

    Excellent service, customer communication - and also excellent and very professional sales representation by Bill Keish. -Raymond from Stratford on Cars.com

  • Steve Knox
    Service Advisor

    Steve joined the Crest Service Team at the top of 2020. He likes that at Crest "everyone is friendly and helpful." 

    When he's not working, Steve can be found at the Waterbury Elks Lodge #265. He's an officer there and has been a member for 10 years. Sounds great, Steve. Welcome to Crest.

    Customer Quote: 
    Have been purchasing from and servicing cars at Crest for more than 20 years. Always pleased with the level of attention and service. 

  • Laura Kryzanski

    We're so happy Laura's joined our Service Team! She brings a warm, spirited energy to her work and an attention to detail. When she's not at Crest, Laura hangs with her cats: Mini, Bear and Ghost. She likes how welcoming and nice the people are at Crest - from employees to guests alike. Glad you're here, Laura!

    Customer quote: Crest has an excellent service department. We used the Concierge service where they pick up and drop off your car for service. They leave a car that can be used while the car is being serviced. All the service staff are very knowledgeable and friendly. -Nancy G.

  • Dante Maione
    Service Technician

    Dante joined us this summer and we're glad he's on the Crest Team! Dante likes to go to the gym when he's not working and he likes the people at Crest.

    Customer quote: The service was great and on time.

  • Evelyn Markie
    Administrative Assistant

    Evelyn joined us at the top of 2019 and says, "It is a blessing to be a part of the Crest company. It is a peaceful job and a great team. Thank you, Crest Family." 

    When she is not working, Evelyn's passion is cooking - she loves to create good meals and also travel. On Sundays, she teaches Bible School for children between 5-10 years old; she loves that deeply as she is committed to helping people around the world.

    Customer quote: Friendly and reliable service. Honest sales people. -Sean

  • Rob Nathman
    Sales Specialist

    Rob Nathman has been at Crest for 24 years. He started on the Lincoln-Mercury side, then became Sales Manager at our Jaguar store, and is back to being with Lincoln full circle! What does he like about Crest? The people. What does he like to do when not selling Lincolns? Travel. Thanks, Rob! 

    Customer Quotes: The Crest Group is a professional organization which knows their business. -Anthony Patti

    I have always had a good experience at Crest, whether purchasing a vehicle or servicing one. The sales staff and financial people are wonderful, as well as the people in the service department. -Liza

  • Steve Nathman
    General Manager

    Steve Nathman was once again named a Lincoln Leader of Excellence  for his outstanding customer satisfaction ratings and his impressive performance selling new and certified used cars. Steve has been working at Crest for over 37 years and his favorite thing about Crest is "the people - the team I work with." One thing he loves to do outside of Crest: "Golf."

    Customer quote:
    Since our 1974 Ford Pinto, my wife only drove Acura, BMW, or Infiniti. This time she tested an MKZ and was pleased with the performance. Steve put together a deal that was acceptable and we are on our way to a 24 month lease. - Marty from Hamden on Cars.com

  • Peter Palumbo

    Peter recently joined the Crest Lincoln Management Team! As the owner of Palumbo's Automotive on the shoreline in Guilford, Peter brings expertise and fresh eyes to the Lincoln franchise. When he's not at Crest, he loves to cook and be with his family - Julie and Fitz - even if it means getting pummeled by pillows and snowballs and beaten at cards. :)

    Customer Quote: The new renovation looks great. The staff is knowledgeable and helpful. A great place to do business. -Simon

  • Carla Pero
    Internet Manager

    Carla Pero has worked at Crest on and off for 30 years. Her favorite thing about the place? "Every day is different. There's always a problem to solve and I like that," says Carla.

    Outside of work, Carla likes to spend time with her family and visit New York City.

    Customer Quote: I would not have my Lincoln serviced anywhere else. They are professional and the service is beyond awesome. Prices are reasonable too. -Catherine G on Cars.com

  • Michael Pero
    Parts Manager

    Michael has worked at Crest for over 38 years. He likes that the parts business becomes more interesting each day as technology in vehicles evolves. No two days are the same. 
    When he's not working, Mike likes to work around the house and be with his family.

    Customer Quote: I would not have my Lincoln serviced anywhere else. They are professional and the service is beyond awesome. Prices are reasonable too. -Catherine G on Cars.com

  • James "Jim" Piascik

    Jim has worked at Crest since 1997. For most of that time, he was a service technician working on the vehicles and has recently joined Mike and Jocelyn in the Parts Department, which he is enjoying. His favorite part about working at Crest is the people and his focus is working right now. He's all about his work.

    Customer Quote: We are very satisfied with the service. Good job!

  • Chantel Recchia
    Office Manager

    Chantel has worked at Crest for about 7 years and her favorite aspect of working here is her co-workers.

    When she's not working, Chantel loves to ride horses and travel!

    Customer Quote: Wonderful place to go to. The environment so homey - welcoming. -David M on Google 

  • Jocelyn Santiago

    Jocelyn joined us at Crest Lincoln in 2021 and we are delighted she has been enjoying the Parts Department! She is a welcome addition to our team.  When asked what she likes about Crest, Jocelyn said "the environment" - it suits her. And when she's not working at Crest, Jocelyn enjoys shopping. 

    Customer quote: Great to work with and excellent service. -Mark

  • Terry Towers
    Pre-Owned Car Manager

    Terry is the Used Car Manager at Crest Lincoln after having worked at Crest Ford in Niantic for 6 years. He likes that it's a family-oriented business and when he's not at Crest, and the weather cooperates, you can find Terry on the golf course - especially Fenwick. Welcome to Crest Lincoln, Terry! 

    Customer Quote: In all my years of car shopping, Crest Lincoln of Woodbridge by far was the best experience I have ever had

  • Tom Tropiano
    Business/Finance Manager

    Tom was again honored to be named a Lincoln Leader of Excellence by Lincoln Motor Company. He won this honor because of high customer satisfaction ratings given for his superior handling of clients' automotive financial needs. 

    He has been at Crest for 18 years. "It's like a family here. Crest has a warm, family environment." When not at Crest, he likes to be outdoors - swimming and biking.

    Customer quote:
    I can't believe I just purchased my XKR without ever seeing it. Everything was first rate from beginning to end. Tom was great in financing. - Happy in Texas on Cars.com 

  • Jeff Tymosko
    Service Director

    Jeff joined Crest in 2019 and is smoothly moving into his new role as Service Director here at Crest. He says that he likes that "everyone is like one big family and gets along." 

    Jeff is devoted to his family and when he's not working, he likes to take hikes with his daughters and spend time with them and at the gym. 

    Customer quote: Excellent service...excellent staff...professional, courteous, friendly - Margaret from Hamden

  • Linda Wynne

    Linda has worked at Crest for over 40 years ("time sure flies!") 

    The thing she loves most about Crest is the feeling of family...and in her own words: "we've all been through so much over the years...I don't know what I would do without my Crest Family...especially Dick Fitzpatrick!  The ladies in our offices do everything so well, it's astounding.  I can count on Jeff, Mike, Steve, and Rob.  I think we mesh well... When not working, I love spending the time with my pups and riding around just looking at the beautiful Oregon scenery. When it's rainy (not as much as it used to be), I do a lot of reading."

    Customer Quote: Wonderful place to go to. The environment - so welcoming. 
    -David M on Google 

  • Dennis Fitzpatrick
    Service and Prep Support

    Dennis worked at Crest for over 20 years, even when Crest was at 84 Whalley Avenue in New Haven. His favorite thing about the place is the "people - we're an extended family." Outside of working, Dennis likes to listen to music, see friends, read magazines and hang out.

    Dennis is taking a hiatus from his Crest work but we love having his picture up here to remind us of his upbeat spirit around the dealership and his care for customers and his Crest teammates.

    Customer Quote: The Crest Service Department is the best around. They are very accommodating and helpful every step of the way. -Louis P on Google


Below is a full list of the wonderful employees at Crest!


The Crest Lincoln Sales Team:

Steven Nathman, General Manager, snathman@crestautomall.com

Terry Towers, Used Car Manager, ttowers@crestautomall.com

Richard H. Fitzpatrick, Jr., Dealer Principal, dfitzpatrick@crestautomall.com

Eric Bacon, Sales Consultant, ebacon@crestautomall.com

Bill Keish, Sales Consultant, wkeish@crestautomall.com

Rob Nathman, Sales Consultant, rnathman@crestautomall.com

Tom Tropiano, Finance Manager, tom@crestautomall.com

Kayana Jones, Finance Manager, kayana@crestautomall.com

The Crest Lincoln Business Development Team:

Britney Brown, Greeter/Front Desk Receptionist

Anne Hemingway, Lease Coordinator, ahemingway@crestautomall.com

Evelyn Markie, Administrative Assistant, evelyn@crestautomall.com

Carla Pero, Billing Manager, carla@crestautomall.com

Chantel Recchia, Office Manager, cwalker@crestautomall.com

Linda Wynne, Controller, lwynne@yahoo.com

Julie Fitzpatrick, Business Development Manager, julie@crestautomall.com

Peter Palumbo, Crest Management, peter@crestautomall.com

The Crest Lincoln Parts Team:

Michael Pero, Parts Manager, mpero@crestautomall.com

James Piascik, Parts Team Member

Jocelyn Santiago, Parts Team Member

The Crest Lincoln Service Team:

Jean Ballester, Service Advisor

Steve Knox, Service Advisor

Laura Kryzanski, Service Team

Ray Caple, Lincoln Pickup & Delivery Specialist

Louis Celone, Service Technician

Eric Mercado-Espinal, Service Technician

Anthony Esposito, Service Technician

Nick Foglia, Service Technician

Josh Gibson, Service Technician

Dante Maione, Service Technician

Michael Ruocco, Service Technician

Jeff Tymosko, Service Department Director
Crest Lincoln of  Woodbridge 185 Amity Road Woodbridge, CT 06525