Lincoln

185 Amity Road
Directions Woodbridge, CT 06525
Directions

  • Sales: (888) 697-1070
  • Service: (203) 389-7110
  • Parts: (203) 389-7120

On the New Haven-Woodbridge Line, Exit 59 off the Merritt Parkway

Staff

Welcome to our Staff Page. Below is a picture of many of our Crest Family gathered for a luncheon celebrating two recent awards which Crest was given - one of which was the 2016 President's Award for excellent in customer service and sales. 

Crest is a team of just under 50 employees, some of whom have been with the dealership for over 30 years! Our family-oriented business culture promotes staff longevity, which contributes to Crest's success - scroll below to see and meet our wonderful Crest Team. 


Click on one of the people below to find out more information.

  • Steve Nathman
    General Manager
    203-392-1218

    Steve Nathman was once again named a Lincoln Leader of Excellence in 2016 for his outstanding customer satisfaction ratings and his impressive performance selling new and certified used cars. Steve has been working at Crest for 30 years and his favorite thing about Crest is "the people - the team I work with." One thing he loves to do outside of Crest: "Golf."

    Customer quote:
    Since our 1974 Ford Pinto, my wife only drove Acura, BMW, or Infiniti. This time she tested an MKZ and was pleased with the performance. Steve put together a deal that was acceptable and we are on our way to a 24 month lease. - Marty from Hamden on cars.com


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  • Sam Badamo
    Used Sales Manager
    203-392-1205

    Sam has been working at Crest for 30 years. His favorite thing about Crest: "The family atmosphere. I mean why are we here so long - this is family. We're a family." Sam likes to do things with his family family when he's not at Crest - they like to take a cruise in October and sometimes go to Florida - travel is great for them.

    Customer quote:
    I brought my girlfriend's MKZ into the dealership for maintenance, asked Merle (the saleswoman who we bought the MKZ from) if there was any 2009 black MKS' and she said she JUST got one in (exactly how I wanted it... black on black, fully loaded with chrome rims)... We took it for a ride, and I ended up buying it. Merle, Sam the sales manager, and Tommy Tropiano were all fantastic. I wouldn't buy a car anywhere else... Although I was always a Cadillac guy, I absolutely love my MKS. -Joe on cars.com

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  • Jeff White
    Service Director
    203-392-1230

    Jeff has been working at Crest for 40 years and his favorite thing about the place is "the people." When he's not at work he loves to go boating.

    Customer quote: Very happy with your service. -Marvin

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  • Richard H. Fitzpatrick, Jr.
    Dealer Principal

    Richard Fitzpatrick is thrilled that the Lincoln team again won the President's Award in 2016 and Jaguar won Pride of Jaguar for 2016! Not only that, but three members of the Crest Family won the highest honor from the Lincoln Motor Company as Lincoln Leaders of Excellence. "They represent the 'best of the best' in the areas of Sales and Client Satisfaction."

    Dick has been at Crest for nearly 40 years. His favorite thing about the place? "The People." What does he like to do outside of the dealership? Play golf, paint, read the paper, and play with his grandsons. He lives with his wife Elaine in Guilford - they have 5 children.

    Mr. Fitzpatrick, you have developed a great organization and one I would strongly recommend to everyone. Thank you. -James from Hamden, CT

    I can't say enough about the quality and fairness of this dealership starting with Dick Fitzpatrick on down. - a car.com reviewer

    If all car dealers were like Crest, I wouldn't hate buying cars. The experience was so incredible. -another happy customer on cars.com



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  • Richard Atchison
    Service Technician

    Rich has been at Crest for 18 years. He's busy when not at work with a  side business running events and children's parties.

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  • Eric Bacon
    Sales/Sync Specialist
    203-392-1210


    Eric was named a Lincoln Leader of Excellence as a Sales Consultant in 2015 for his impressive new and certified used car sales, and his outstanding customer service ratings! He's been at Crest for 12 years and appreciates the family atmosphere of Crest. When he's not working, Eric loves to ride his Harley.

    Customer quote:
    Eric is outstanding sales person. He is extremely knowledgeable, very prompt and very courteous. If I have to buy again, he is my guy. -Saurabh Ranjan from West Hartford, CT

    You're in good hands with Eric Bacon. -Roseceil from Naugatuck, CT

    It's a stress-free well spent time dealing with Eric Bacon.-Doug on cars.com

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  • Jean Ballester
    Service Advisor
    (855) 629-0834

    Jean has been at Crest on and off since 2001 and her favorite thing about working here is the customers. When she's not at Crest she likes taking care of her granddaughter.

    Customer quote:

    Jean is wonderful every time I bring my SUV in for service. I'm so glad she is back. The technicians are honest in advising if an additional service that was requested can wait or not. - Arvis from Hamden

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  • Merle Burack-Nero
    Sales Consultant

    Merle has been working at Crest for 26 years. Her favorite thing about Crest? "The people." What do you like to do outside of Crest? "A lot of reading."

    Customer quote:
    I brought my girlfriend's MKZ into the dealership for maintenance, asked Merle (the saleswoman who we bought the MKZ from) if there was any 2009 black MKS' and she said she JUST got one in (exactly how I wanted it... black on black, fully loaded with chrome rims)... We took it for a ride, and I ended up buying it. Merle, Sam, and Tommy Tropiano were all fantastic. I wouldn't buy a car anywhere else... Although I was always a Cadillac guy, I absolutely love my MKS. -Joe on cars.com


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  • Mike Cenkus
    Driver

    Mike Cenkes just joined the Crest Team this summer! He is a recent Computer Science Grad from Southern Connecticut State University and he likes the "team-player, friendly atmosphere" of Crest. When he's not working, Mike is a fisherman: Stripers and Bluefish are among his choice catches. His dream car at Crest? The F-Type. And on the Lincoln side, the styling of the 2017 Lincoln MKZ captures him. 

    Customer Quote: 
    Service and Staff are excellent. -Richard S

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  • Rob Custis

    Rob has been at Crest for 9 years. He likes the people at the dealership. His favorite car to drive on the lot? "All of them," he says with a grin. 

    What does he like to do when he's not working? Play with his grandkids.

    As always I have had a highly satisfactory experience with Crest in all respects - from ordering a car exactly as I wanted, to the courteous and helpful sales personnel and from management. -Myron G on Google Reviews



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  • Frank DeLoma
    Service Technician

    Frank has worked at Crest since '95. His favorite thing about the place is the people - his co-workers. He even went to grade school with Matt. Frank enjoys boating - he likes being out on the water.

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  • Melissa DePalma
    Sales Consultant
    203-392-1211

    Melissa has been working at Crest for 3 years. Her favorite thing about the place? "We are one great family." What does she like to do outside of Crest? "Read and play with my dogs. I love my dogs - huge dog person."

    Customer quotes:
    Melissa Depalma...just wanted to take a minute to thank you again for such a great experience in the purchase of our Navigator. It has been 13 years since we bought a new car. Of all the dealerships I spoke to, you were hands down the best. - Aaron A, cars.com customer

    I recently purchased a 2016 MKX from this dealership from Melissa and found It be a great experience. It's a small dealership and offered a no pressure sales experience. Some dealerships place too much pressure on employees, so they swarm you when you come in, but not Crest. Melissa took her time with me and was able to get the vehicle in the color combination I wanted from another dealer in CT. Zero percent financing and rebate program were also attractive. I love my new MKX 
    -Denise from Cheshire, CT

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  • Tony Esposito
    Service Technician

    Tony has been working at Crest since '83. This year he was named a Master Technician by Ford Motor Company an honor recognizing his excellence as a Service Technician at Crest.


    Tony loves his Fridays off and going boating when it's just him and his wife out on the water.

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  • Dennis Fitzpatrick
    Service and Prep Support

    Dennis has worked at Crest for over 20 years, even when Crest was at 84 Whalley Avenue in New Haven. His favorite thing about the place is the "people - we're an extended family." Outside of working, Dennis likes to listen to music, see friends, read magazines and hang out.

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  • Julie Fitzpatrick
    Encore Specialist/BDM
    203-392-1226

    Julie sold her first car in elementary school, but has only officially been on the Crest Team since February 2016. She's been acting in New York City since 2002 and finds Crest to be a surprisingly natural stage upon which to learn car scripts. Her favorite thing about the place? The people, the cars, the sunlight in the showroom.


    "I have purchased a 2016 Ford Fusion and my experience in buying a car could not be better. Julie was accommodating in every way...finding what I wanted, making sure it was in top shape, getting a very good price and helping me to meet all the other salespeople and service people. Everyone at Crest is clearly and very obviously interested in making the customer happy." -Bernie from Branford

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  • Todd Friedman
    Digital Marketing Director

    Todd has worked with the Crest Team since 2015. He enjoys the family atmosphere of Crest and the opportunity to help create a strong online presence for Crest. When he's not working at Crest, Todd enjoys travel and making rock music. 


    Customer quote: It is not your usual car dealership experience, it is an absolute pleasure. -Cathy G

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  • Byran Garcia
    Parts Departmemt

    Byran has been working at Crest since last winter and he loves the numerous activities that his work entails. He likes getting to work outdoors especially. 

    At home, Byran is a fan of working on cars, cleaning cars, and working on computers.

    Customer quote:
    I would definitely recommend Crest Auto Mall to anyone who asks. Thank you again for being honest and fair when servicing our vehicles.. - Joseph S from Hamden, CT

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  • Nate Collins
    Service Advisor
    203-389-7110

    Nate has worked at Crest for 19 years! And what does he love about the place? "The people." In his spare time, Nate enjoys coaching middle school basketball.

    Customer quotes: 
    Always a great experience! Nate and team are the best! -customer Mary S

    Since way back in the 60's when my father purchased cars to the last 20 years when I have purchased cars from Crest, it has always been a pleasant experience to deal with such lovely people. Keep up the good work. -Davey on cars.com

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  • Henry Gibbs
    Service Technician

    Henry has been working at Crest since last summer. His favorite things about the place are the guys he works with and that he loves what he does: working on cars. "I love what I do."

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  • Anne Hemingway
    Lease Coordinator
    203-389-7100

    Anne Hemingway has worked at Crest for 34 years. What she likes most about working at Crest is "the atmosphere and my fellow employees."

    When she's not working, Anne likes to go to concerts and spend time with her family.

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  • Leroy Jenkins
    Service Technician

    Leroy joined Crest in January 2017. "I like working on cars." When not at work, you can find Leroy playing pool.


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  • Roseanne Kazakewich
    DMV Specialist
    203-389-7100

    Roseannne has worked at Crest for 13 years, she loves her Lincoln MKC, and her favorite thing about Crest is the people.

    When she's not at Crest, Roseanne likes to play with her grandchildren.

    Customer quote:
    Roseanne and Bill - I would like to say thanks to both of you. I am truly impressed with your level of customer service.-Greg S from Montgomery, NY

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  • Bill Keish
    Sales Manager
    203-392-1206

    Bill Keish was once again recently dubbed a "Lincoln Leader of Excellence" for his impressive new and certified used car sales, and his outstanding customer service ratings! He has been at Crest for 26 years. His favorite thing about the place is, "How we all get along - we work well together." Outside of Crest he likes to "take long walks, garden, and work on little construction jobs - handyman stuff."

    Customer quotes:

    ...The sales team is awesome, we have purchased many cars from William Keisch. -Gregory C from Hamden, CT

    Excellent service, customer communication - and also excellent and very professional sales representation by Bill Keish. -Raymond from Stratford on cars.com

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  • Susan Martens
    Service Department Clerical Associate

    Susan just joined the Crest Team in the summer of 2017 and so far she is enjoying the part-time work with other Cresters. She like the levity of the environment and the bounce of the place, and when she's not at Crest, she enjoys kayaking and riding a motorcycle with her hubby.


    Customer quote: For 30 years, Crest has sold and serviced Lincoln, Mercury, and Jaguar cars to me and my family. Thank you, Crest. -Arthur H.

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  • Robert Nathman
    Jaguar Sales Manager
    203-392-1202

    Robert has been working at Crest for 21 years. "We're a family here." He enjoys the theater and traveling when he's not selling Jags.

    Customer quote:
    I was called by my mother while studying for a nursing final. She asked me if I would like to help her start working on her bucket list... She said she was going to buy a Jaguar today... Three hours later I was driving the car home for her. -Annie from West Haven on cars.com

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  • Carla Pero
    Internet Manager
    203-389-7100

    Carla Pero has worked at Crest on and off for 28 years. Her favorite thing about the place? "Every day is different. There's always a problem to solve and I like that," says Carla.


    Outside of work, Carla likes to spend time with her family and visit New York City.

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  • Michael Pero
    Parts Manager
    203-392-1238


    Michael has worked at Crest for 31 years. He likes that no two days are the same. Each day comes with new challenges and he gets to speak with and meet very interesting people.

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  • Yolanda Post
    Service Concierge
    203-392-1201

    Yolanda has worked at Crest for 18 years. What does she like about the place? "I love all my co-workers," she says with a grin. When she's not at Crest, Yolanda keeps busy styling hair, being a seamstress, and cooking and baking.

    Customer quote: Service is excellent and personnel are nice. - Marilyn from Milford, CT


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  • Matthew Reynolds
    Service Technician

    Matt has been working at Crest since '95 - he took 3 years off to teach but has been here for the rest of that time. The family atmosphere of the place is what he likes and when he's not at work, hockey occupies a lot of his time. He plays hockey, as do his two boys, and he coaches as well.

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  • Israel Rodriguez
    Service Technician

    Izzy has been at Crest for 4 years and really likes the environment - "the cool people" at Crest. He plays basketball and likes to shoot hoops when he's not working.

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  • Marie Squeglia
    Office Manager
    203-389-7100

    Marie has worked at Crest for 28 years and her favorite thing about the dealership is "the people I work with." When not working, Marie can be found at Hobby Lobby: "I like crafts."

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  • JT Tanditash
    Service Advisor
    203-392-1234

    JT was named a Lincoln Leader of Excellence as Crest's Service Advisor for two consecutive years. His care for his customers and attention to the maintenance of their vehicles is exemplary. 

    JT has been at Crest for 30 years. At Crest, "they treat you like you're family." 

    When he's not at work, JT bowls duckpins - he loves to bowl duckpins.

    Customer quote: I have been buying vehicles (both new and used) at Crest for almost 20 years. I have never had anything but five star experiences throughout these dealings. Everyone who works at Crest has proven to be competent, organized, empathetic and above all, honest. -a customer on cars.com

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  • Brad Todd
    Parts Technician

    Brad has worked at Crest for about 2 years.

    Customer quote:

    Excellent Service. -Michael F from North Haven, CT

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  • Brent Todd
    Service Technician

    Brent has been at Crest for 4 years and he like to bowl. He's a competitive bowler when he's not working.

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  • Allen Trafny
    Sales Consultant
    203-392-1208

    Allen has worked at Crest since 1989. His favorite thing about Crest is "the people - I can't wait to wake up in the morning and go to work." Allen embraces life each day and takes it all one day at a time.

    Customer quote:
    Allen Trafny is a great salesperson to work with. He never pressured us to make the purchase and walked us through the entire process. He had all of the paperwork ready to go when we picked up the car, which made the delivery painless. I love my Grand Marquis and plan on bringing it back for service. -Frank T on cars.com


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  • Tom Tropiano
    Business/Finance Manager
    203-392-1274

    Tom was again honored to be a 2016 Lincoln Leader of Excellence by Lincoln Motor Company. He won this honor because of high customer satisfaction ratings given for his superior handling of clients' automotive financial needs. 

    He has been at Crest for 13 years. "It's like a family here. Crest has a warm, family environment." When not at Crest, he likes to be outdoors - swimming and biking.

    Customer quote:
    I can't believe I just purchased my XKR without ever seeing it. Everything was first rate from beginning to end. Tom was great in financing. - Happy in Texas on cars.com 

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  • Chantel Walker
    Office Administrator
    203-389-7100

    Chantel has worked at Crest for a 2 years and her favorite aspect of working here is her co-workers.


    When she's not working, Chantel loves to travel!

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  • Pete Wren
    Parts Specialist

    Pete has worked at Crest for 17 years. And he is excited about the future of Jaguar and Crest. He feels they'll grow together and he looks forward to that. In terms of life outside of Crest, he says, "Thank God it's football season."

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  • Linda Wynne
    Controller
    203-430-5695

    Linda has worked at Crest for 40 years ("time sure flies!") 

    The thing she loves most about Crest is the feeling of family...and in her own words: "we've all been through so much over the years...I don't know what I would do without my Crest Family...especially Dick Fitzpatrick!  The ladies in our offices do everything so well, it's astounding.  I can count on Jeff, Mike, Steve, Sam, Rob, and Jim in the Ford store for anything.  I think we mesh well... When not working, I love spending the time with my pups and riding around just looking at the beautiful Oregon scenery. Would really love to drive a Jag around some of these mountain and coastal roads!  When it's rainy (not as much as it used to be), I do a lot of reading."

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Below is a full list of the wonderful employees at Crest.


Come on in and meet us, and if you'd like to leave us a review, click here: Crest Reviews

_________________________________________________



The Crest Lincoln Sales Team:


Steven Nathman, General Manager, snathman@crestautomall.com

Sam Badamo, Used Car Manager, sbadamo@crestautomall.com

Richard H. Fitzpatrick, Jr., Owner, dfitzpatrick@crestautomall.com

Eric Bacon, Sales Consultant, ebacon@crestautomall.com

Melissa DePalma, Sales Consultant, melissa@crestautomall.com

Bill Keish, Sales Consultant, wkeish@crestautomall.com

Merle Burack-Nero, Sales Consultant, mburack-nero@crestautomall.com

Allen Trafny, Sales Consultant, atrafny@crestautomall.com

Tom Tropiano, Finance Manager, tom@crestautomall.com

___________________________________________


The Crest Lincoln Business Development Team:

Anne Hemingway, Lease Coordinator, ahemingway@crestautomall.com

Carla Pero, Internet Manager, carla@crestautomall.com

Julie Fitzpatrick, Encore Specialist and Business Development Manager,  julie@crestautomall.com

Roseanne Kazakewich, Office/DMV Specialist, rkazakewich@crestautomall.com

Marie Squeglia, Office Manager,  msqueglia@crestautomall.com

Chantel Walker, Office/DMV Specialist,  cwalker@crestautomall.com

Linda Wynne, Comptroller,  lwynne2000@yahoo.com

____________________________________________

The Crest Lincoln Parts Team:

Michael Pero, Parts Manager, mpero@crestautomall.com
Brad Todd
Peter Wren
Byran Garcia
____________________________________________

The Crest Lincoln Service Team:

Jeff White, Parts and Service Director,jwhite@crestautomall.com

Jean Ballester, Service Advisor, jballester@crestautomall.com

JT Tanditash, Service Writer, jt@crestautomall.com

Nate Collins, Service Writer, nate@crestautomall.com

Yolanda Post, Service Concierge, ypost@crestautomall.com

Richard Atchison
Ray Caple
Louis Celone
Rob Custis
Frank DeLoma
Anthony Esposito
Dennis Fitzpatrick
Henry Gibbs
Matthew McSherry
Alex Ortiz
James Piascik
Israel Rodriguez
Michael Rucco
Brent Todd
____________________________________
The Crest Jaguar Team:
Freddie Thompson, Jaguar Service Assistant
_________________________________________
Crest Auto Mall 185 Amity Road Woodbridge, CT 06525 
203.389.7100

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